Privacy Policy

Effective Date: January 26, 2026
Last Updated: January 26, 2026

Safari Market (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website safarimarket.ca, use our mobile application, shop in our store, or engage with our services.

Please read this privacy policy carefully. By using our website or services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We collect information that you provide directly to us, as well as information that is automatically collected when you use our services.

Personal Information You Provide

When you create an account, place an order, register for cooking classes, or communicate with us, we may collect:

• Contact Information: Name, email address, phone number, mailing address, delivery address
• Account Information: Username, password, order history, preferences
• Payment Information: Credit card numbers, debit card numbers, billing address (payment information is processed securely and we do not store complete credit card numbers)
• Demographic Information: Date of birth (for age verification purposes, such as alcohol purchases)
• Communication Preferences: Email subscription preferences, notification settings
• Cooking Class Information: Dietary restrictions, skill level, emergency contact information
• Restaurant Orders: Meal preferences, special instructions, delivery notes

Information Automatically Collected

When you visit our website or use our mobile app, we automatically collect certain information:

• Device Information: IP address, browser type, operating system, device identifiers
• Usage Information: Pages viewed, time spent on pages, links clicked, referring website
• Location Information: General geographic location based on IP address, or precise location if you grant permission on mobile devices
• Cookies and Similar Technologies: Information collected through cookies, web beacons, and similar tracking technologies (see our Cookie Policy section below)

Information from Third Parties

We may receive information about you from third parties, such as:

• Payment processors
• Delivery service providers
• Social media platforms (if you connect your social media account)
• Marketing partners

How We Use Your Information

We use the information we collect for the following purposes:

Order Processing and Fulfillment:

• Processing and fulfilling your orders
• Arranging delivery or pickup
• Sending order confirmations and updates
• Managing returns and refunds

Account Management:

• Creating and managing your account
• Authenticating your identity
• Providing customer support
• Remembering your preferences and settings

Communication:

• Responding to your inquiries and requests
• Sending important notices about your orders, account, or policy changes
• Providing customer service
• Sending promotional emails and marketing communications (with your consent)

Cooking Classes and Events:

• Managing class registrations
• Communicating class details and updates
• Accommodating dietary restrictions and preferences
• Emergency contact purposes

Restaurant Services:

• Processing restaurant orders
• Managing reservations
• Accommodating special requests
• Improving menu offerings

Business Operations:

• Improving our website, products, and services
• Analyzing customer behavior and preferences
• Conducting market research
• Detecting and preventing fraud
• Complying with legal obligations

Marketing and Personalization:

• Personalizing your shopping experience
• Recommending products based on your interests
• Sending targeted marketing communications
• Running promotions and contests

How We Share Your Information

We do not sell your personal information to third parties. We may share your information in the following circumstances:

Service Providers: We work with trusted third-party service providers who assist us in operating our business, including:

• Payment processors
• Delivery and shipping companies
• Email service providers
• Website hosting providers
• Analytics providers
• Marketing partners

These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

Business Transfers: If Safari Market is involved in a merger, acquisition, sale of assets, or bankruptcy, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.

Legal Requirements: We may disclose your information if required by law or in response to:

• Court orders or legal processes
• Requests from government or law enforcement agencies
• Protection of our rights, property, or safety
• Investigation of fraud or security issues

With Your Consent: We may share your information with third parties when you have given us explicit consent to do so.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data during transmission (SSL/TLS)
• Secure storage of payment information
• Regular security assessments
• Access controls and authentication procedures
• Employee training on data protection

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

Access: You can request access to the personal information we hold about you.

Correction: You can request that we correct inaccurate or incomplete information.

Deletion: You can request that we delete your personal information, subject to certain legal exceptions.

Opt-Out: You can opt out of receiving marketing communications from us at any time by:

• Clicking the unsubscribe link in our emails
• Contacting us at privacy@safarimarket.ca
• Updating your preferences in your account settings

Data Portability: You can request a copy of your personal information in a portable format.

Withdraw Consent: Where we rely on your consent to process your information, you can withdraw that consent at any time.

To exercise any of these rights, please contact us at privacy@safarimarket.ca or call 306-374-0411.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and collect information about how you use our site.

Types of Cookies We Use:

• Essential Cookies: Necessary for the website to function properly (shopping cart, login sessions)
• Performance Cookies: Help us understand how visitors use our website (analytics)
• Functional Cookies: Remember your preferences and settings
• Marketing Cookies: Used to deliver relevant advertisements

Managing Cookies: You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately so we can delete that information.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

Retention Periods:

• Account information: As long as your account is active, plus 7 years for tax and legal purposes
• Order history: 7 years for accounting and legal purposes
• Marketing communications: Until you unsubscribe or request deletion
• Website analytics: Typically 26 months

International Data Transfers

Safari Market operates in Canada. If you are accessing our services from outside Canada, please be aware that your information may be transferred to, stored, and processed in Canada, where data protection laws may differ from those in your jurisdiction.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on our website with a new effective date. We encourage you to review this policy periodically.

For significant changes, we will provide additional notice, such as an email notification or a prominent notice on our website.

Contact Us

If you have questions, concerns, or requests regarding this privacy policy or our data practices, please contact us:

Privacy Officer:
Safari Market
15 – 120 Apex Street
Saskatoon, SK S7R 1C8

Email: privacy@safarimarket.ca
Phone: 306-374-0411
Hours: Monday – Saturday, 10:00 AM – 7:00 PM CST

Compliance

Safari Market is committed to complying with applicable privacy laws, including:

• Personal Information Protection and Electronic Documents Act (PIPEDA)
• Saskatchewan privacy legislation
• Other applicable federal and provincial privacy laws

We take our privacy obligations seriously and are committed to protecting your personal information in accordance with Canadian law.

Your Consent

By using our website, mobile app, or services, you consent to the collection, use, and disclosure of your personal information as described in this privacy policy. If you do not agree with this policy, please do not use our services.

Thank you for trusting Safari Market with your personal information. We are committed to protecting your privacy and providing you with a safe and secure shopping experience.